Privacy Policy

At A&H Paris, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit www.ahparisfashion.com (the "Site"), how we use it, who we share it with, and the rights you have over your personal data.

This policy is written to comply with the EU General Data Protection Regulation (GDPR) and applicable French data protection laws.

1. Who We Are

For the purposes of this policy, A&H Paris is the "data controller" — meaning we're responsible for how your personal information is handled.

Contact details:

• Email: info@ahparisfashion.com

• Phone: +33 6 50 84 47 33

• Address: 229 Rue Paul Vaillant Couturier, Alfortville, 94140, France

2. Information We Collect

We only collect the information we need to run our store and serve you well. This includes:

Information you give us directly

• Contact details — name, email address, phone number, shipping and billing addresses.

• Order details — the products you buy, order history, and preferences.

• Payment information — processed securely by Shopify and our payment providers (we do not store your full card details on our servers).

• Account details — if you create an account, your login credentials and any information you choose to add to your profile.

• Communications — messages you send us via email, contact forms, or social media.

Information we collect automatically

When you browse the Site, we automatically collect certain technical information, including:

• IP address, browser type, device information, and operating system

• Pages you visit, time spent on the Site, and how you interact with content

• Referring website and search terms used to find us

• Cookie data (see Section 7 below)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders including payment, shipping, tracking, and customer service.

• To manage your account if you create one with us.

• To communicate with you sending order confirmations, shipping updates, and responding to enquiries.

• To improve our Site and services analyzing traffic and usage patterns to make the shopping experience better.

• To prevent fraud verifying transactions and protecting our customers and business.

• To comply with legal obligations such as tax, accounting, and consumer protection laws.

• To send marketing if you've opted in to receive them (see Section 6).

4. Legal Basis for Processing

Under GDPR, we rely on the following legal grounds to process your personal data:

• Contract performance to fulfill orders you place with us.

• Legal obligation to meet accounting, tax, and regulatory requirements.

• Legitimate interests to improve our services, prevent fraud, and communicate about your orders.

• Consent for optional activities such as marketing emails and non-essential cookies. You can withdraw consent at any time.

5. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties who help us operate our business, and only to the extent necessary. These include:

• Shopify our e-commerce platform, which hosts the Site and processes payments securely.

• Shipping carriers Mondial Relay, Colissimo, and Chronopost, to deliver your orders.

• Payment processors to handle transactions safely (they receive payment details directly, not us).

• Google Analytics & Google Search Console to help us understand how visitors use the Site and improve performance (see Section 7).

• Legal or regulatory authorities if required by law, court order, or to protect our legal rights.

All third parties we work with are required to handle your data securely and only for the purposes we specify.

6. Marketing Communications

If you've opted in to receive our newsletter or promotional emails, we may occasionally send you updates about new arrivals, exclusive offers, and seasonal collections.

You can unsubscribe at any time by:

• Clicking the "unsubscribe" link at the bottom of any marketing email, or

• Emailing us at info@ahparisfashion.com

Unsubscribing from marketing emails will not affect transactional communications (such as order confirmations or shipping updates), which we send as part of fulfilling your order.

7. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to function properly and to help us understand how visitors interact with our content.

Types of cookies we use

• Essential cookies required for the Site to function (e.g., keeping items in your cart, remembering login sessions).

• Analytics cookies used by Google Analytics and Google Search Console to collect anonymous data about traffic sources, page views, and user behavior. This helps us improve the Site.

• Preference cookies to remember settings such as language.

Managing cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect Site functionality (for example, checkout may not work correctly).

For more information about Google's data practices, visit Google's Privacy Policy.

8. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. General guidelines:

• Order and transaction records kept for the period required by French accounting and tax law (typically 10 years).

• Account information kept for as long as your account is active. You may request deletion at any time.

• Marketing preferences kept until you unsubscribe or ask us to delete them.

• Analytics data retained according to Google Analytics' default retention settings.

9. Data Security

We take the security of your personal information seriously. Payments are processed through Shopify's encrypted checkout, which uses industry-standard SSL encryption. Access to customer data within our team is limited to those who need it to serve you.

While no online system can be 100% secure, we work continuously to protect your information from unauthorized access, loss, or misuse.

10. International Data Transfers

Some of our service providers (such as Shopify and Google) may process data outside the European Union. When this happens, we ensure appropriate safeguards are in place such as Standard Contractual Clauses approved by the European Commission to protect your data in line with GDPR.

11. Your Rights Under GDPR

As a resident of the EU/EEA, you have the following rights regarding your personal data:

• Right of access request a copy of the personal information we hold about you.

• Right to rectification correct any inaccurate or incomplete data.

• Right to erasure ("right to be forgotten") request deletion of your data, subject to legal retention obligations.

• Right to restriction limit how we process your data in certain circumstances.

• Right to data portability receive your data in a portable format.

• Right to object object to processing based on legitimate interests or for marketing purposes.

• Right to withdraw consent at any time, where processing is based on consent.

• Right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority: www.cnil.fr

To exercise any of these rights, contact us at info@ahparisfashion.com. We'll respond within one month.

12. Children's Privacy

Our Site and products are intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to check back periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please get in touch:

• Email: info@ahparisfashion.com

• Phone: +33 6 50 84 47 33

• Address: 229 Rue Paul Vaillant Couturier, Alfortville, 94140, France

We aim to respond to all enquiries within 1–2 business days.

Last updated: August 2026